Perguntas Frequentes

Encontre respostas para perguntas comuns sobre os nossos serviços de fabrico de painéis solares personalizados, prazos de entrega, certificações e muito mais.

Encomendas e MOQ

Qual é a quantidade mínima de encomenda (MOQ)?

A nossa MOQ para painéis solares personalizados padrão é de 100 peças por design. Para quantidades menores ou amostras de protótipo, por favor contacte-nos — we offer flexible options for new customers.

Oferecem amostras antes da produção em massa?

Yes, we provide pre-production samples for approval. Sample fees apply and are deducted from the final order. Typical sample turnaround is 5-7 business days.

Qual é o prazo de entrega típico?

Standard lead time is 10-15 business days after sample approval and deposit confirmation. Larger orders (10,000+ pieces) may require 20-25 business days.

Personalização

O que posso personalizar nos meus painéis solares?

We offer full customization including: size (from 20×20mm up to 1200×1200mm), shape (square, rectangle, circle, custom), voltage, power rating, cable type and length, connector type, surface material (PET, ETFE, Epoxy, Glass), color, and logo printing.

Posso imprimir o meu logótipo nos painéis?

Absolutamente. Oferecemos impressão de logótipo e branding personalizados. Send us your artwork and we will include it in the sample for your approval.

Que tipos de painéis solares fabricam?

We manufacture: Flexible Solar Panels (GEN-MN Series), Epoxy Resin Solar Panels (GEN-E Series), PET Laminated Solar Panels (GEN-P Series), ETFE Solar Panels (GEN-EF Series), Tempered Glass Solar Panels (GEN-G Series), BC (Back Contact) Solar Panels (GEN-BC Series), and Solar Charge Controllers (GEN-CC Series).

Qualidade e Certificações

Que certificações têm os vossos produtos?

Our products are certified with ISO 9001, CE, RoHS, and REACH. We use Grade A monocrystalline silicon cells with efficiency ≥21%. Specific certifications can be provided upon request for your target market.

Como garantem a qualidade do produto?

We have a multi-stage quality control process: incoming material inspection, in-production checks, final electrical testing (flash test), and visual inspection before packaging. Each batch comes with a QC report.

Envio e Pagamento

Que métodos de pagamento aceitam?

We accept T/T bank transfer, L/C, PayPal (for samples), and Alibaba Trade Assurance. Standard payment terms: 50% deposit, 50% before shipment.

Fazem envios internacionais?

Yes, we ship worldwide via sea, air, or express (DHL, FedEx, UPS). Our location in Shanghai provides excellent logistics access. Shipping costs and estimated delivery times will be provided in your quote.

Qual é a vossa política de garantia?

Our standard warranty is 12 months for manufacturing defects. Flexible solar panels carry a 5-year warranty. Extended warranties are available for bulk orders. Contact us for specific warranty terms for your project.

Ainda tem perguntas? Contacte-nos em sales@geningtech.com ou ligue para +86 182 2180 6471. Normalmente respondemos dentro de 24 horas.